Say goodbye to the hassle of managing customer inquiries in-house. Welcome a dedicated team of experts who prioritize your customers' needs, ensuring every interaction reflects your brand's values. Experience our customer success outsourcing service for unmatched growth and loyalty.
Customer Success
Including aftersales support, demos, telesales, livechat, etc...
Interviews
Shortlisting highly motivated and qualified candidates who are : . Fluent in French, English and Arabic . Problem solvers and great team players . Patient, tech-savvy and fun
Onboarding
Onboarding the candidate consists of them : . Exploring the required tools and softwares . Listening to previous calls and reading previous e-mails . Meeting the team
Contribution
. Becoming an expert in the client’s solutions and tools . Dealing with and solving day-to-day problems and inquiries . Responding to calls and e-mails with utmost professionalism . Data entry and updating
